Contact Us

If you have any question regarding your account, please contact your account branch for assistance or email us using the form below. To report lost, stolen, or found Debit Card, please contact the Fraud Prevention Center number below.

Locations & Hours

San Gabriel Branch
Gabriel Branch

Address

245 West Valley Blvd

San Gabriel, CA 91776-3737

Telephone

(626) 281-8228

Fax

(626) 281-8333

Business Hours

Monday - Thursday

Friday

Saturday

9:00am - 5:00pm

9:00am - 6:00pm

Closed

Important Notice – Change Coming Soon: Pennies Unavailable
Soon, pennies will not be available for in-branch cash transactions. Cash totals may be rounded to the nearest $0.05. Debit/credit and electronic transactions are not affected. Learn More

Branch ATM service will sunset on December 31, 2026. MoneyPass® surcharge-free ATMs remain available.

 

Irvine Branch
Irvine Branch

Address

3947 Irvine Blvd

Irvine, CA 92602

Telephone

(949) 262-1331

Fax

(949) 262-1333

Business Hours

Monday - Thursday

Friday

Saturday

9:00am - 5:00pm

9:00am - 6:00pm

Closed

Important Notice – Change Coming Soon: Pennies Unavailable
Soon, pennies will not be available for in-branch cash transactions. Cash totals may be rounded to the nearest $0.05. Debit/credit and electronic transactions are not affected. Learn More

Branch ATM service will sunset on December 31, 2026. MoneyPass® surcharge-free ATMs remain available.

 

Hacienda Heights Branch
Hacienda Heights Branch

Address

17188 Colima Road, Suite A

Hacienda Heights, CA 91745

Telephone

(626) 839-6200

Fax

(626) 839-0700

Business Hours

Monday - Thursday

Friday

Saturday

9:00am - 5:00pm

9:00am - 6:00pm

Closed

Important Notice – Change Coming Soon: Pennies Unavailable
Soon, pennies will not be available for in-branch cash transactions. Cash totals may be rounded to the nearest $0.05. Debit/credit and electronic transactions are not affected. Learn More

Branch ATM service will sunset on December 31, 2026. MoneyPass® surcharge-free ATMs remain available.

 

Arcadia Branch
Arcadia Branch

Address

1415 S. Baldwin Avenue

Arcadia, CA 91007

Telephone

(626) 445-8900

Fax

(626) 445-3900

Business Hours

Monday - Thursday

Friday

Saturday

9:00am - 5:00pm

9:00am - 6:00pm

Closed

Important Notice – Change Coming Soon: Pennies Unavailable
Soon, pennies will not be available for in-branch cash transactions. Cash totals may be rounded to the nearest $0.05. Debit/credit and electronic transactions are not affected. Learn More

Branch ATM service will sunset on December 31, 2026. MoneyPass® surcharge-free ATMs remain available.

 

Corporate Office

For non-account related inquiries, you may address your letter to:

Address

245 West Valley Blvd

San Gabriel, CA 91776-3737

Telephone

(626) 282-3000

Fax

(626) 282-9333

Email Us

Report Lost, Stolen, or Found Debit Card

Immediate Assistance

Fraud Prevention Center: 1 (800) 472-3272

For more information on the types of inquiries the Fraud Prevention Center can help with, as well as contact information for credit cards, visit our Frequently Asked Questions page.